Our services
Application Management
Streamline issue resolution with a clever and expert-led support desk.
Most support desks act as passive routers. Our expert-led model filters, analyzes, and classifies tickets, resolving errors without relying on the provider.
We validate issues, clean ticket flows, suggest proper use of Radixx, and create interim fixes when needed, ensuring efficient, informed escalation.
The solution be bolder developed reduces ticket volume, lowers support costs, and improves platform utilization by getting the most out of your PSS.
What makes us different?
Expert filtering:
We detect and remove invalid tickets before they reach Radixx, reducing resolution times and errors.
Tailored recommendations:
We guide your team on proper Radixx usage to prevent recurring issues and misuse.
Smarter escalation:
We only route what matters to Radixx, saving you costs and avoiding unnecessary development requests.
Interim solutions:
We build temporary automation when Radixx development isn’t viable, ensuring continuity for your operations.
Reduce support costs and improve issue resolution with expert-led Radixx ticket management.
Gain control over Radixx support with expert help.