Ticketing API
New sales channels in record time without raising distribution costs
Selling airline tickets through third parties often means higher distribution costs, slower market time, less inventory control, and limited visibility across new customer segments.
If your airline relies solely on traditional channels or redirects traffic to your website for conversion, you lose flexibility, spend more on intermediaries, and miss faster growth opportunities.
At be bolder, we help you unlock new direct sales channels quickly and cost-effectively, boosting your airline’s market presence, profitability, distribution agility, and brand visibility.
The challenge: Expand direct sales without raising costs or losing control
Our client relied on traditional direct sales channels and redirected traffic from metasearch engines, limiting its ability to expand distribution quickly without raising costs or internal workload.
This dependency slowed customer reach, raised transaction costs, and reduced the airline’s visibility in strategic markets, limiting its growth potential and revenue opportunities.
Existing integration models were costly, slow, and designed for larger ecosystems, preventing our client from deploying a flexible, scalable solution that matched its ultra-low-cost strategy.
Our solution: A scalable API to accelerate distribution without raising costs
Through a simple, scalable, and business-oriented architecture, be bolder designed a flexible API that enabled our client to open new sales channels and minimize distribution costs efficiently.
How does the solution work?
Flight search connection:
The API retrieves flight availability and fare information from the airline’s inventory in real time for third-party distributors.
Booking request handling:
Third-party distributors send booking requests through the API, which validates data and confirms seat reservations instantly.
Payment transaction processing:
The API processes payments from the distributor’s platform, completing transactions without redirecting to the airline’s site.
Passenger data capture:
The API collects traveler information during booking, ensuring data completeness and integration with airline reservation systems.
Ticket management:
Once payment and passenger data are verified, the API generates a ticket, completing the transaction on the distributor’s platform.
Post-sale update integration:
The system enables third-party distributors to retrieve and modify bookings when travelers request changes or cancellations.
Implemented technologies
To achieve a reliable and adaptable solution, a flexible architecture was implemented, drawing on:
RESTful APIs: Enable external distributors to access booking services through standardized and lightweight connections.
PSS integration: Provides real-time inventory management, enabling direct access without intermediate processing layers.
Lightweight architecture: Simplifies third-party integrations and reduces maintenance efforts over time.
Token-based security model: Protects transactions and ensures data integrity across connected platforms.
Self-service integration portal: Facilitates distributor onboarding with comprehensive and easy-to-follow documentation.
The results: Faster distribution, increased visibility, and reduced costs
The solution implemented by be bolder transformed our client’s ticketing distribution process, enabling faster, more efficient sales through external channels with minimized costs and enhanced scalability.
Before implementation, our client faced challenges integrating third-party distributors, causing delays and higher transaction costs. After the solution, they gained a seamless, automated distribution system.