In 2023 be bolder got the prestigious PCI DSS Certification granted by the Payment Card Industry Security Standards Council to companies that have met the twelve requirements established in this […]
Did you know that a customer service chatbot can help you save hours of waiting in a call center? Indeed. Until recently, the telephone was the preferred way for customers to communicate with companies. However, more and more airlines prefer to implement chatbot services to enhance user experiences. But is a chatbot the best way to help a customer? Be Bolder tells you how to design a customer service chatbot for airlines.