chatbot for customer service

How to create an airline customer service chatbot

Did you know that a customer service chatbot can help you save hours of waiting in a call center? Indeed. Until recently, the telephone was the preferred way for customers to communicate with companies. However, more and more airlines prefer to implement chatbot services to enhance user experiences. But is a chatbot the best way to help a customer? Be Bolder tells you how to design a customer service chatbot for airlines.

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