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How to create an airline customer service chatbot
Did you know that a customer service chatbot can help you save hours of waiting in a call center? Indeed. Until recently, the telephone was the preferred way for customers to communicate with companies. However, more and more airlines prefer to implement chatbot services to enhance user experiences. But is a chatbot the best way to help a customer? Be Bolder tells you how to design a customer service chatbot for airlines.
Tendencies on the booking engines for airlines
Internet booking engines for airlines have been rapidly evolving over the past few years, and with the COVID-19 pandemic, the industry has seen a major shift in consumer behavior. As we move further into 2023, there are a few key trends that are shaping the way airlines are using these booking engines to drive revenue and improve customer experience.
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How to get reliable information from your clients?
Air travel has become an essential part of our lives in today’s fast-paced world. With more people traveling than ever before, airlines are struggling to keep up with the demands of their clients, and one of the most significant challenges they face is the ability to get consistent and reliable information from their clients.
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